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Health Insurance

Bangkok Hospital Samui has established agreements with several insurance companies worldwide. We will assist you in contacting your insurance company for a guarantee of payment, to cover your treatment in our hospital, if you are admitted.

You can help us by providing us the following documents:

  • Your insurance card/document
  • Copy of your passport
  • Copy of your insurance policy
  • Other documents that may be needed by your insurance company

We would like you to submit these documents within 8 hours of your admission to the hospital in order for us to process these to your insurance company to get a guarantee of payment within 48 hours. In spite of having an insurance policy there may be circumstances where you will have to pay a part of or the whole bill by yourself and file for claim directly with your insurance company later. For example

  • For all outpatient services, except in cases where we have an agreement of cashless service with your insurance company
  • We have not received a guarantee of payment within 48 hours of your stay in the hospital.
  • Your stay in the hospital was too short for us to get a guarantee of payment from your insurance company
  • Your condition was not covered in your insurance policy. Expiry or uncertainty of your insurance policy
  • Charges for services not covered by your insurance policy
  • We do not have an agreement for dealing with your insurance company
  • We have temporarily withheld giving credit to your insurance company due to overdue of previous payments or for any other reasons.
Methods of Payment:

     Payment for hospital services has to be made in Thai Baht and can be made by cash, credit cards (VISA, MasterCard, American Express, Diners Card), E-payment (MasterCard, VISA) or by wire transfer.
     In case you do not hold any insurance policy or if we are not able to get a guarantee of payment from your insurance company, you are required to make a minimum deposit payment of 80% of the estimated cost of treatment.


Bangkok Hospital Samui
57 Moo 3, Thaweerat Phakdee Road
Bophut, Koh Samui Suratthani 84320

Tel : +66 (0) 7742 9500
Fax : +66 (0) 7742 9500
Email :